Meet Our Staff


Cindy Pounds – Practice Administrator

P150475_SmilesByDesign_117Cindy joined the Smiles by Design team in 2004 as a dental receptionist and became Practice Administrator in 2012. She has previous career experiences in medical administrative and insurance billing, retail and banking. Her willingness to multi-task makes her a valuable staff member for patient care in both the clinical and front office areas.


Bonnie Richardson – Administrative

P150475_SmilesByDesign_131Bonnie came to Smiles By Design in 2004. She has over 20 years experience as a medical office manager and insurance and accounts receivable .She graduated from Wingate University and UNC-G. She assists patients with appointment scheduling, insurance, and financial issues, and also provides computer technical support to keep the office operating efficiently.


Jill James – Administrative

P150475_SmilesByDesign_135Jill came to the practice in 2013. Jill has over 25 years of experience in medical and dental practices.  Jill has worked as office manager for over 5 years with Dr. Elliott here in Kernersville, prior to coming to Smiles by Design.  Her combination of knowledge, skills and a friendly attitude makes her a perfect match for Smiles by Design!


Karen Faske – Dental Hygienist

P150475_SmilesByDesign_111Our newest hygienist to our staff is Karen Faske. After growing up in a military family, Karen has called Clemmons “home” since 1984. Fresh out of college, she began working at Winston Salem Dental Care where she stayed for 17 years. Though Karen has been doing part time work at Smiles by Design since 2001, with our new expansion, she is now a part of the full time staff.


Lori Duggins – Dental Hygienist

DSC_1111Lori has been a part of the Smiles By Design clinical staff since 1996. She is a licensed dental hygienist, and she received her degree from Guilford Technical Community College. After graduation, she worked for Winston-Salem Dental Care for 5 years prior to joining the staff here.


Tanis Sapp – Dental Hygienist

P150475_SmilesByDesign_138In 1999, Tanis joined Smile By Design’s clinical staff. She graduated from Guilford Technical Community College, and is a licensed dental hygienist. She worked for Winston-Salem Dental Care from 1988 to 1999.


Angie Hancock – Dental Assistant

P150475_SmilesByDesign_150Angie joined Smiles By Design in January, 2012, and is a Certified Dental Assistant II. She received her training at Winston-Salem Dental Care and worked there for 21 years. She also worked for Dr. Nelson Leonard in Kernersville for 2 years.


Courtney Mello – Dental Assistant

DSC_1106Smiles By Design would like to welcome our newest member of the team, Courtney Mello. Courtney is a Certified Dental Assistant II, and received her degree from Piedmont Dental Assistants in 2009. Courtney brings with her 6 years of dental experience.