Meet Our Staff

Dr. Eric V. Lilly – DDS

Cindy“Smiles by Design” is happy to welcome Dr. Eric V. Lilly to their newly expanded offices! Dr. Lilly lives in Greensboro with his wife and their two sons. He attended West Virginia University for his
undergraduate and graduate education in their school of dentistry. He has been practicing family dentistry in this area since 1971. He was a past president of North Carolina Academy of General Dentistry and is active in the dental community of Guilford County.


Cindy Pounds – Practice Administrator

CindyCindy joined the Smiles by Design team in 2004 as a dental receptionist and became Practice Administrator in 2012. She has previous career experiences in medical administrative and insurance billing, retail and banking. Her willingness to multi-task makes her a valuable staff member for patient care in both the clinical and front office areas.


Bonnie Richardson – Administrative

BonnieBonnie came to Smiles By Design in 2004. She has over 20 years experience as a medical office manager and insurance and accounts receivable .She graduated from Wingate University and UNC-G. She assists patients with appointment scheduling, insurance, and financial issues, and also provides computer technical support to keep the office operating efficiently.


Jill James – Administrative

Jill-2013“Smiles by Design” wants to welcome their newest staff member, Jill James! Jill has over 25 years of experience in medical and dental practices.  Jill  has worked as office manager for over 5 years with Dr. Elliott here in Kernersville, prior to coming to Smiles by Design.  Her combination of knowledge, skills and a friendly attitude makes her a perfect match for Smiles by Design!


Karen Faske – Dental Hygienist

Lori“Smiles by Design” is also welcoming a new dental hygienist to their staff, Karen Faske. After growing up in a military family, Karen has called Clemmons “home” since 1984. Fresh out of college, she began working at Winston Salem Dental Care where she stayed for 17 years. Though Karen has been doing part time work at Smiles by Design since 2001, with our new expansion, she is now a part of the full time staff.


Lori Duggins – Dental Hygienist

LoriLori has been a part of the Smiles By Design clinical staff since 1996. She is a licensed dental hygienist, and she received her degree from Guilford Technical Community College. After graduation, she worked for Winston-Salem Dental Care for 5 years prior to joining the staff here.


Tanis Sapp – Dental Hygienist

TanisIn 1999, Tanis joined Smile By Design’s clinical staff. She graduated from Guilford Technical Community College, and is a licensed dental hygienist. She worked for Winston-Salem Dental Care from 1988 to 1999.


Barbara Schultz – Dental Assistant

BarbaraBarbara moved from Syracuse, New York to the Kernersville area in 1997, and she began working for Smiles By Design in 1998. She is a Dental Assistant II, and also had previous experience working in a dental lab for twenty-five years.


Angie Hancock – Dental Assistant

AngieAngie joined Smiles By Design in January, 2012, and is a Certified Dental Assistant II. She received her training at Winston-Salem Dental Care and worked there for 21 years. She also worked for Dr. Nelson Leonard in Kernersville for 2 years.